Our Paeka Beauty® support team is available, please email us at officialpaekabeauty@gmail.com  

The Paeka Beauty® support team is not available Friday, Saturday, Sunday, Thanksgiving Day, Christmas, and New Years Day and any other major holidays.  

Paeka Beauty®.com is open 24/7/365

Our Paeka Beauty® support team is available:  

Via email at officailpaekabeauty@gmail.com

Allergy

If you have any adverse reactions to our products, please contact your health care provider immediately. If it is an emergency, please call 911. 

My Account

To reset your password, go to the log-in page and then click “Forgot Password" button and follow instructions to reset it.

Other

Paeka Beauty® is a clean beauty and skincare brand rooted in nature, balance, and self-love. We offer premium skincare, cosmetics, and wellness products made with thoughtful, earth-inspired ingredients for all skin types

Yes. Our formulations are made with natural, high-quality ingredients. Many of our products are organic or use USDA-certified organic components whenever possible. Always check individual product labels for certifications.

Absolutely. Our products are free from harsh chemicals, synthetic fragrances, parabens, and sulfates. We formulate with skin-loving botanicals to nourish and support even the most delicate skin types.

Yes! All Paeka Beauty® products are 100% cruelty-free. Most of our line is vegan-friendly, and any non-vegan ingredients (like beeswax in select lip balms) are always clearly labeled.

Payments & Orders

We accept Visa, MasterCard, American Express, and Discover cards. Your card will be charged once your order has been shipped.

US orders can be tracked once you receive your order tracking link after purchase. Once an order is placed, please allow one to three business days for the order to be packed and shipped from our warehouse and longer times for pre-order products. Upon shipment, you will receive an email with your tracking information so that you can track your order in transit. For domestic orders, please allow up to seven business days for your package to arrive after it's been shipped. Shipping times will vary based on where you are located and the shipping method you selected.

Shipping

We currently ship across the U.S. and to select international destinations. Shipping options and rates will be shown at checkout. We’re working on expanding our global reach soon!

Most orders ship within 2–4 business days. Delivery times vary by location, but domestic U.S. orders typically arrive within 3–7 business days. You’ll receive a tracking link once your order is fulfilled.

Sustainability is part of our core. We use recyclable packaging and are continually working toward lower-impact solutions. From glass bottles to FSC-certified boxes, we believe in beauty that honors the Earth.

Returns

Due to the nature of skincare and hygiene standards, all sales are final. However, if there’s a mistake with your order, please contact us at officialpaekabeauty@gmail.com and we’ll make it right.